Support
Last updated: April 2026
Use these contacts for help with your account, venue information, billing, reports, appeals, owner access, and privacy requests.
Contact options
- -General support: support@larkivo.com
- -Billing and refunds: billing@larkivo.com
- -Privacy and data requests: privacy@larkivo.com
- -Legal notices: legal@larkivo.com
- -Owner claims and venue management: owners@larkivo.com
What to include
- -The email address on your Larkivo account, if you have one.
- -The venue, playground, list, planner, review, or payment involved.
- -Screenshots or receipts where they help us identify the issue.
- -For reports and appeals, the action you want reviewed and why.
Sensitive requests
We may ask you to verify account ownership before discussing private account, billing, owner, planner, or moderation details.
Admin access to private or sensitive data is limited to support, abuse, legal, reports, debugging, or privacy requests and should be handled with an audit trail.